Delivery

Delivery

Free Domestic Standard U.S. Delivery: (2-5 business days). Please note, this excludes deliveries on Sundays and federal holidays.

Order Status Inquiries:
For updates on your order, please email us at info@dhyeres.com with your name and order number or scan the QR code after purchase.

Signature Requirement:
For "signature required" deliveries, someone must be present at the shipping address to receive the package. If no one is available, the delivery provider will leave a delivery attempt notice, and you can reschedule for a more convenient time.

Important Shipping Terms:
D'HYÈRES is not responsible for lost, damaged, or delayed parcels once they are in transit. Customers are responsible for providing accurate shipping addresses, as D'HYÈRES cannot be held liable for delivery issues due to incorrect information.

Do You Have a Physical Store?
At present, we do not have a storefront for customer visits, pickups, or returns.

Can I Expedite My Order?
If you need your order quickly, please contact us at info@dhyeres.com before purchasing and let us know your deadline. We will do our best to accommodate. A shipping fee will be charged for urgent requests.

How Do I Track My Order?
Once your order is dispatched, the delivery provider will provide a tracking number by email. You can track your shipment from dispatch to delivery via the provider's tracking portal.